Thank you for your interest in our website. As a member of the association of secure and reputable internet shop operators e. V., the protection of your personal data is a serious concern to us. Below we inform you, in a transparent and understandable language, among other things about the data collection and its scope, what your data is used for and what your rights are. Your data will be collected, stored and processed in compliance with the relevant statutory provisions. Personal information is any type of data that identifies you as a person.
1.) Who is responsible for data processing?
For the purposes of the General Data Protection Regulation (DSGVO) and other national data protection laws of member states as well as other data protection regulations, the responsible body is a natural or legal person, alone or together with others about the purposes and means of processing personal data (names, contact details etc.) decides.
Responsible for the data processing on this website is:
First name Name Terranostra-Feinkost & Weinhandel Inh. Klaus Jung
Road at the tunnel 5
Postcode and City 66663 Merzig
Telephone +49 6861 825911
Email info@terranostra-feinkost.de
2.) What data is collected and processed on our website?
2.1 Automated collection of data:
Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer, in so-called server log files. These data are partly technically necessary to show you our website. There is no merge with data from other sources. The following data is collected:
• The pages viewed
• Used browser types and versions
• The operating system used by the accessing system
• The website from which an accessing system comes to our site
• The date and time of access to the page
• The Internet service provider of the accessing computer
• The used internet protocol address (IP address)
• The legal basis for data processing is Art. 6 para. 1 lit. f of the General Data Protection Regulation (DSGVO), which allows us to process the data in the event of a legitimate interest. Our legitimate interest in this case is the reliable and error-free operation of our website. No other processing of this data is done.

2.2 Collection of personal data

2.2.1 Data collection and processing when opening a customer account and when executing the contract
When you open a customer account on our website, this is done voluntarily. Registration is not a requirement for a contract. Data are collected only to the minimum required, the mandatory information can be recognized by the correspondingly marked input fields. The deletion of the customer account is possible at any time and free of charge. If you wish to cancel, please contact the person responsible for the data processing. This is mentioned under point 1 of this privacy policy.
We use your data only for the purpose for which you have registered or for the execution of the contract. The legal basis for data processing is Art. 6 para. 1 lit. b of the General Data Protection Regulation (DSGVO), which allows us to process the data if this is necessary for the performance of a contract with you or for the performance of a pre-contractual measure.
The collected customer data will be blocked after completion of the contract, after termination of the business relationship or after deletion of your customer account and deleted after expiry of tax and commercial retention periods, unless you have agreed to further use of your data.
2.2.2 Data collection and processing using our email address or contact function
For emails or messages via the contact form, we store your data until the completion of the processing of your message. The mandatory information in the form of the contact form can be recognized by the correspondingly marked input fields. The data will be used exclusively for the processing of your request, after completion of the processing your data will be deleted. The legal basis for data processing is Art. 6 para. 1 lit. f of the General Data Protection Regulation (DSGVO), which allows us to process the data in the event of a legitimate interest. Our legitimate interest in this case is to answer your message or to process your request.

2.2.3 Newsletter function, data processing and possibility of objection.

2.2.3.1 You have subscribed to our newsletter subscription:

2.3.1 Transfer to shipping service providers in general and credit institution
For payment transactions and, if necessary, for the delivery of goods, we pass personal data on to the minimum required to service providers (third parties), if this is necessary for the execution of the contract.
If we pass on your data to a shipping service provider (such as DHL, DPD, UPS, Hermes or GLS), the legal basis for this is Art. 6 (1) lit. b of the General Data Protection Regulation (DSGVO), which allows us to process the data if this is necessary for the performance of a contract with you or for the performance of a pre-contractual measure.
If we pass on your payment data to the commissioned bank, the legal basis for this is Article 6 (1) lit. b of the General Data Protection Regulation (DSGVO), which allows us to process the data if this is necessary for the performance of a contract with you or for the performance of a pre-contractual measure.

2.3.2 Transfer of email address and / or telephone number to shipping service provider
You have to agree on our website the choice of forwarding your email address and / or telephone number in order to enable the chosen shipping service provider to announce the delivery or to arrange an agreement with you. In the following, we will inform you about which data will be passed on to which shipping service provider and on what legal basis this happens:

2.3.2.1 DHL
If the delivery of your goods by the shipping service DHL, and you have agreed in the ordering process expressly in the transfer of your email address, this is to DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn) to announce the delivery or Reconciliation of the delivery date passed. The legal basis for data processing is Art. 6 para. 1 lit. a the General Data Protection Regulation (DSGVO), which allows us to process the data if you have consented to the processing. If you do not agree to the transmission of the email address, the delivery will be made in accordance with the conditions of paragraph 2.3.1 of this Privacy Policy. An announcement of the delivery, or a coordination of the delivery date, by DHL is then not possible.
A given consent to the use of data can be revoked at any time for the future. Please contact the person responsible for the data processing (this is mentioned in point 1 of this privacy policy), or the shipping service provider directly.

2.3.2.2 UPS
If the delivery of your goods by the shipping service UPS, and you have agreed in the ordering process expressly in the forwarding of your email address, this is to UPS (United Parcel Service Germany Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss) to announce the Delivery or coordination of the delivery date passed. The legal basis for data processing is Art. 6 para. 1 lit. a the data protection basic regulation (DSGVO), which allows us the processing of the data, if you have consented to the processing. If you do not agree to the transmission of the email address, the delivery will be made in accordance with the conditions of paragraph 2.3.1 of this Privacy Policy. An announcement of the delivery, or a coordination of the delivery date, by UPS is then not possible. A given consent to the use of data can be revoked at any time for the future. Please contact the person responsible for the data processing (this is mentioned under point 1 of this privacy policy), or to the
Shipping service directly.

2.3.3 Payment service provider
You have the option of choosing from various payment service providers on our website. Below we inform you about which data will be passed on and on which legal situation this happens:

2.3.3.1 PayPal / PayPal Plus
If you choose this payment service provider, the data required for payment will be forwarded to PayPal (PayPal Europe, S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg). The legal basis for this under Art. 6 para. 1 lit. a of the General Data Protection Regulation (DSGVO), which allows us to process the data if you have consented to the processing and Art. 6 para. 1 lit. b of the General Data Protection Regulation (DSGVO), which allows us to process the data if this is necessary for the performance of a contract with you or for the performance of a pre-contractual measure. You have the right to revoke your consent at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
If you select the PayPal Plus payment methods via "credit card", "invoice", "direct debit" or "PayPal installment", PayPal reserves the right to solicit creditworthiness information about you. A credit report may contain scoring values ​​(= probability values). The so-called scoring values ​​are based on a scientifically recognized mathematical-statistical procedure. The calculation of the scores also includes (but not exclusively) your address data.
The legal basis for data processing is Art. 6 para. 1 lit. f of the General Data Protection Regulation (DSGVO), which allows the processing of data in the event of a legitimate interest. The legitimate interest in this case is to establish your identity or solvency.
You can object to the processing of your personal data at any time. However, PayPal may continue to be entitled to process, use and transfer the personal data if this is necessary for contractual payment processing by PayPal, if it is required by law or if it is required by a court or public authority.
If you want to object to the use of your data or if you want to communicate changes to the stored data, you can contact PayPal directly. You can also find more information about PayPal's privacy policy at the following Internet address:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE

2.3.3.2. Paydirekt
If you choose this payment service provider, the data required for payment will be forwarded to Paydirekt (Paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main). Paydirekt uses the data to carry out the authentication process stored at your bank. The legal basis for this under Art. 6 para. 1 lit. a of the General Data Protection Regulation (DSGVO), which allows us to process the data if you have consented to the processing and Art. 6 para. 1 lit. b of the General Data Protection Regulation (DSGVO), which allows us to process the data if this is necessary for the performance of a contract with you or for the performance of a pre-contractual measure. You have the right to revoke your consent at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
If you would like to object to the use of your data or if you want to communicate changes regarding the stored data, you can contact Paydirekt directly. Further information about the privacy policy of Paydirekt is available at the following Internet address:
https://www.paydirekt.de/agb/index.html

3.) What are cookies and what data is processed?

3.1 Cookies that are set through our website

Our website uses so-called cookies. Cookies are text files that are stored in the Internet browser or on the Internet browser on your computer. We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a page break. For example, to store and submit the items in your shopping cart or your login information. Most of us use cookies, so-called "session cookies", which are automatically deleted after closing the browser. Some cookies remain stored on your device and allow you to recognize them on your next page visit. The legal basis for data processing is Art. 6 para. 1 lit. f of the General Data Protection Regulation (DSGVO), which allows us to process the data in the event of a legitimate interest. Our legitimate interest in this case is to offer you a technically flawless and functionally optimized website.
If we use other cookies (for example, from partner companies:

If we store other cookies (for example from partner companies or to analyze your surfing behavior) on your device, we will inform you in detail below.
You can set your browser so that you are informed about the setting of cookies and then allow these cookies only in individual cases. Likewise, you can generally exclude the acceptance of cookies or accept them only for certain cases. In addition, you can set your browser to delete set cookies after closing the browser window. Please note that if you do not accept cookies, the functionality of our website may be limited.

3.2 commentary functions on our website
Are not used by us.

3.3 Web Analysis / Marketing

3.3.1 Google Analytics

We use the analytics tool Google Analytics on our website. Provider of this analysis tool is the Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". Cookies are small text files that are stored on your computer and thus allow an analysis of the use of the website by you. These analytics data are typically transmitted to and stored by Google on servers in the United States.
The legal basis for data processing is Art. 6 para. 1 lit. f of the General Data Protection Regulation (DSGVO), which allows us to process the data in the event of a legitimate interest. Our legitimate interest in this case is to analyze user behavior in order to optimize our offer and our advertising.
Please note that on this website Google Analytics has been extended by the code "gat._anonymizeIp ();" in order to ensure an anonymous collection of IP addresses (so-called IP-Masking). By activating IP anonymization, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity, and to provide us with other services related to website and internet usage.
The IP address provided by Google Analytics through your internet browser will not be merged with other data provided by Google.
You can prevent cookies from being stored by setting your Internet browser accordingly. However, we would like to point out expressly that in this case you may not be able to use all functions of this website in full.
You can prevent the collection of data by Google Analytics by clicking on the following link and download the tool offered there: https://tools.google.com/dlpage/gaoptout?hl=de
You can also prevent Google Analytics from collecting data by clicking on the link below which sets an optout cookie that will prevent your data from being collected on future visits to this website: Disable Google Analytics.
You can also find more information about Google's privacy policy at the following Internet address:
https://support.google.com/analytics/answer/6004245?hl=de

3.3.2 Etracker

Our website uses etracker as an analysis service. Provider here is the etracker GmbH, First Brunnenstraße 1, 20459 Hamburg, Germany.

Anonymised usage profiles can be created and evaluated from the data, using cookies. Cookies are small text files that are stored in the cache of your device's browser. Among other things, these cookies allow you to recognize your browser. The data collected with the etracker technologies will not be used to personally identify the visitor to this website without the separately granted consent of the person concerned and will not be combined with personal data about the bearer of the pseudonym. The etracker cookies remain on your device until you delete them.

The legal basis for data processing is Art. 6 para. 1 lit. f of the General Data Protection Regulation (DSGVO), which allows us to process the data in the event of a legitimate interest. Our legitimate interest in this case is the anonymous statistical analysis of user behavior for marketing and optimization purposes.

You can object to the data collection and storage at any time with effect for the future. Under the following link you can obtain an opt-out cookie from etracker, which ensures that no visitor data from your browser will be collected and stored by etracker in the future: https://www.etracker.de/privacy?et=V23Jbb.

The opt-out cookie is named "cntcookie" and is set by "etracker". As long as you do not delete this cookie, your opposition will be maintained. For more information on etracker's privacy policy, please see the following Internet address:

 https://www.etracker.com/de/datenschutz.html.
 
3.4 Social Media / Plugins

3.4.1 Social Plugins from Facebook, Google+, Twitter

In our online shop so-called plug-ins of the social networks mentioned below are used. The provider data for these services is as follows:
Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). An overview of the plugins from Facebook can be found here: http://developers.facebook.com/docs/plugins
Google+ is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). An overview of Google's plugins can be found here: https://developers.google.com/+/web/
Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103. An overview of the Twitter buttons can be found here: https://twitter.com/about/resources/buttons

To increase the protection of your data, the plugins were integrated into the online shop via the "2-click solution". This integration ensures that when a corresponding page of our shop system is called, no connection with the servers is established by the social media. Only if you activate the plugins yourself and thus give your consent to the data transfer, your browser establishes a direct connection to the servers of the corresponding provider. The content of the respective plugin is then transmitted directly to your browser by the associated provider and integrated into the page. In addition, the information is transmitted that your browser has called the corresponding shop page. This information, including your IP address, is transmitted by your browser directly to a server of the respective provider in the USA and stored there. If you interact with the plugins, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be published on the appropriate platform.
For further information on the handling of your data, please refer to the respective detailed privacy policy of the provider:

Privacy Policy of Facebook: http://www.facebook.com/policy.php
Google Privacy Policy: http://www.google.com/intl/de/+/policy/+1button.html
Privacy Policy from Twitter: https://twitter.com/privacy

4.) How is the data saved?

The transfer of personal data takes place exclusively encrypted via an SSL or a TLS connection. This applies to messages about our contact function as well as your order and payment data. By encrypting your sensitive personal data can not be intercepted and viewed by unauthorized third parties. An encrypted connection can be recognized by the fact that the address line of the browser starts with "https: //" (and the lock icon in the browser line).
The data stored in the systems of our website are secured by passwords and unrecognizable by unauthorized third parties.
Data transmission on the Internet, for example when sending an email, is not 100% secure and may in some cases have security vulnerabilities.

5.) How long is the personal data stored?

How long your personal data is stored with us, depends on the respective legal storage period. The commercial and fiscal retention periods are 10 years from the end of the calendar year in which the data were collected. After expiration of the deadlines, the data will be deleted regularly, unless they are still required for initiation or fulfillment of the contract or we have a legitimate interest in the continuation of storage.

6.) What rights do you have vis-à-vis the person responsible for data processing?

Below we list the rights you have under the General Data Protection Regulation (DSGVO), vis-à-vis the person responsible for data processing. The responsible person is mentioned under point 1 of this privacy policy. If personal data are processed by you, you are "concerned" within the meaning of the General Data Protection Regulation (DSGVO).

6.1 Your right to information according to Art. 15 General Data Protection Regulation (GDPR)

You may request information from the data controller as to whether personal data is being processed by you. If such processing is available, you may also request information about:

6.1.1 for what purposes this personal data is processed;

6.1.2 the categories of personal data being processed;

6.1.3 the recipients or categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;

6.1.4 the planned retention period of the personal data concerning you or, if no specific information is available, the criteria for determining the retention period;

6.1.5 the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the person responsible for the processing of data or a right to object to such processing;

6.1.6 the existence of a right of appeal to a supervisory authority (responsible is the state data protection officer of the federal state, in which we have our seat - addresses and links can be found here);

6.1.7 all available information about the origin of the data if the personal data is not collected from the data subject (ie you);

6.1.8 the existence of automated decision-making including profiling under Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended impact of such processing on the data subject.
You have the right to request information about whether your personal information relates to a third country or an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 General Data Protection Regulation (GDPR) in connection with the transfer.

6.2 Your right to rectification pursuant to Art. 16 General Data Protection Regulation (GDPR)
You have the right to immediate rectification and / or completion to the Data Controller if the personal data you process is inaccurate or incomplete.

6.3 Your right to cancellation pursuant to Art. 17 General Data Protection Regulation (GDPR)
You may require the person responsible for the processing of the data to immediately delete your personal data and he / she is obliged to delete that personal data immediately, provided that one of the following applies:

6.3.1 Obligation to delete

6.3.1.1 The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

6.3.1.2 You revoke your consent, to which the processing acc. Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. DSGVO and there is no other legal basis for processing.

6.3.1.3 According to. Art. 21 para. 1 DSGVO objection to the processing of the data and there are no prior justifiable reasons for the processing, or you lay gem. Art. 21 para. 2 DSGVO Opposition to processing.

6.3.1.4 Your personal data has been processed unlawfully.

6.3.1.5 The deletion of personal data concerning you is required to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.

6.3.1.6 The personal data concerning you were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

6.3.2 Information to third parties
If the person responsible for data processing has made the personal data relating to you public and is in accordance with. Article 17 (1) of the GDPR, it shall take appropriate measures, including technical means, to inform data controllers who process the personal data that you have been identified as being affected, taking into account available technology and implementation costs Persons requesting deletion of all links to such personal data or of copies or replications of such personal data.

6.3.3 Exceptions
The right to erasure does not exist if the processing is necessary

6.3.3.1 to exercise the right to freedom of expression and information;

6.3.3.2 to fulfill a legal obligation which requires processing under Union or Member State law to which the controller is subject, or to carry out a task of public interest or in the exercise of official authority which is contrary to Responsible person was transferred;

6.3.3.3 for reasons of public interest in the field of public health pursuant to Art. 9 (2) lit. h and i and Art. 9 (3) GDPR;

6.3.3.4 for archival purposes of public interest, scientific or historical research purposes or for statistical purposes acc. Article 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or

6.3.3.5 for the assertion, exercise or defense of legal claims.

6.4 Your right to restriction of processing according to Art. 18 General Data Protection Regulation (DSGVO) Right to restriction of processing

You have the right to require the data controller to restrict processing if any of the following conditions apply:

6.4.1 if you contest the accuracy of your personal information for a period of time that enables the controller to verify the accuracy of your personal information;

6.4.2 the processing is unlawful and you refuse the deletion of the personal data and instead demand the restriction of the use of the personal data;

6.4.3 the controller no longer needs personal data for the purposes of processing, but you need them for the purposes of asserting, exercising or defending legal claims, or

6.4.4 if you have objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the person responsible outweigh your reasons.
If the processing of personal data concerning you has been restricted, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest Union or a Member State.
If the limitation of the processing after the o.g. If conditions are restricted, you will be informed by the person in charge before the restriction is lifted.

6.5 Your Right to Information According to Art. 19 General Data Protection Regulation (GDPR)
If you have asserted the right of rectification, erasure or restriction of the processing to the controller of the data processing, it is obliged to notify all recipients to whom the personal data you have disclosed this rectification or deletion of the data or restriction of processing because, this proves to be impossible or is associated with a disproportionate effort.
You have a right to the person responsible to be informed about these recipients.

6.6 Your right to data portability according to Art. 20 General Data Protection Regulation (GDPR)
You have the right to receive in a structured, common and machine-readable format personal data relating to you provided to the Data Controller, and you have the right to transfer this data to another person responsible without interference by the Data Controller; the personal data provided, provided that

6.6.1 the processing on a consent in accordance with Article 6 paragraph 1 lit. a or Article 9 para. 2 lit. a or on a contract pursuant to Article 6 (1) lit. b is based and

6.6.2 processing using automated procedures.
In exercising your right to data portability, you also have the right to obtain that personal data be transferred directly from one data controller to another responsible party, as far as technically feasible.
This right to data portability shall not apply to any processing necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller of the data.
The right to data portability should not affect the rights and freedoms of others.

6.7 Your right to revoke the data protection consent declaration
You have the right to revoke your data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

6.8 The Automated Decision on a case-by-case basis including profiling
You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or similarly affect you in a similar manner. This does not apply if the decision

6.8.1 is required for the conclusion or performance of a contract between you and the controller,

6.8.2 is permissible under European Union or Member State legislation to which the controller is subject, and where such legislation contains reasonable measures to safeguard your rights and freedoms and your legitimate interests, or

6.8.3  your express consent.However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) lit. a or g DSGVO applies and reasonable measures have been taken to protect the rights and freedoms as well as your legitimate interests.
With respect to the cases mentioned in 6.8.1 and 6.8.3, the data controller shall take reasonable steps to safeguard the rights and freedoms and your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller Position and contesting the decision.

6.9 Your right to complain to a regulatory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of the personal data concerning you is against the DSGVO violates.
The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the General Data Protection Regulation (GDPR).

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6.10 OPPOSITION RIGHT
You have the right at any time, for reasons that arise from your particular situation, against the processing of your personal data, which pursuant to Art. 6 para. 1 lit. e or f DSGVO takes action to file an objection with effect for the future; this also applies to profiling based on these provisions.
The data controller no longer processes the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.
If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.
If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
Regardless of Directive 2002/58 / EC, you have the option, in the context of the use of information society services, of exercising your right to object through automated procedures that use technical specifications.

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